Even though only both of us joined the 7D6N Hanoi, Sapa & Halong Tour, the service and trip arrangement was fantastic and personalized. All the itineraries were being followed accordingly & punctually. I’m also very impressed by the quick response from the Sales Coordinator, Ms Linda. They followup the tour progress carefully and take all the small comment (not complaint) seriously and rectify it immediately. All the tour guides are great and speak good English as well. Well done and thank you, Asia Charm!